dhaka7's Privacy Policy
Your personal information is a trust you place in us. dhaka7 stores every user's data with the utmost care and does not share it with any unauthorised party.
Introduction and Scope
This privacy policy applies to the use of all dhaka7 services.
This privacy policy ("Policy") applies to the dhaka7-bet.cam ("dhaka7", "we", "our") website and all its associated services. It describes what information we collect, why we collect it, how we use it, and what measures we take to protect your data.
By using our services, you are considered to have accepted the terms of this Policy. This Policy must be read alongside our Terms and Conditions, as both documents together form the legal basis of the relationship between you and us.
dhaka7 provides services only to individuals aged 21 or above. At the time of registration, you confirm that you are over 21 years of age. We may take necessary steps to verify this information.
This policy has been prepared in compliance with applicable laws of Bangladesh. For any questions regarding personal data protection, you may contact us.
What Information We Collect
dhaka7 collects information from two main sources — information you provide directly and information collected automatically.
Information You Provide Directly
Information you voluntarily give us during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID or passport details (for identity verification)
- Financial transaction details: bKash, Nagad, Rocket, Upay or bank account number
- Any messages you send via live chat or email
Information Collected Automatically
Our system automatically records the following information:
- IP address and device type
- Browser name and version
- Date, time and duration of access
- Log of pages visited
- Referral URL (the link you came from)
- Cookies and session identifiers
Financial Transaction Information
When you deposit or withdraw at dhaka7, we retain relevant transaction records. This information includes the transaction amount, date, and type of payment method. Full card or account numbers are not stored on our servers — they are handled in tokenised form through the payment processor.
Purpose of Data Use
Collected information is used only for specific and legitimate purposes.
dhaka7 uses your information for the purposes described below. It is not used for any purpose beyond these:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and securing your account; enabling login and password recovery. |
| Payment Processing | Completing deposits and withdrawals and preventing financial fraud. |
| Customer Support | Resolving your issues via live chat and email. |
| Security | Detecting and stopping unauthorised access, account hacking, and fraudulent activity. |
| Legal Obligations | Complying with applicable laws and regulations and following government directives. |
| Service Improvement | Analysing page performance to improve the user experience. |
| Responsible Gaming Monitoring | Monitoring playing patterns to identify signs of harmful gambling and provide support. |
Sharing Information with Third Parties
dhaka7 does not sell your information. However, limited information may be shared with trusted parties in specific circumstances.
Who Information Is Shared With
- Payment Service Providers: Information necessary for processing bKash, Nagad, Rocket, Upay and bank transfers, only to the extent needed to complete a transaction.
- Technology Partners: Contracted companies for server hosting, security monitoring, and technical support, who are legally bound to maintain confidentiality.
- Game Software Providers: Minimum data required to manage gaming sessions.
- Authorities: Where legally required in compliance with a court order or government directive.
What We Do Not Do
- Your personal information is not sold to any advertiser or marketing agency.
- Anonymous profiling or supplying data to data brokers is not carried out without your consent.
- Information is not shared with any organisation outside contracted third parties.
- Your account activity is not disclosed on social media.
All third-party partners are contracted on the condition that they comply with dhaka7's privacy standards. They may not use your information for any purpose other than the one for which it was provided.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the dhaka7 website.
Cookies are small text files stored in your browser. dhaka7 uses the following types of cookies:
Required to maintain login sessions and ensure security. These cannot be disabled.
Used to remember your preferences (language, settings). Disabling them may cause some features to stop working.
Collect page usage statistics to help improve our services. Data is anonymous.
Used to detect fraudulent activity and keep accounts secure.
You can block or delete non-essential cookies in your browser settings. Keep in mind that disabling certain cookies may mean you cannot use all features of the website.
Data Storage and Security Measures
dhaka7 uses industry-standard security measures to keep your information safe.
Security Measures
dhaka7 maintains multiple layers of security to protect your information:
- SSL Encryption: All data transmitted on the website is encrypted via SSL.
- Password Hashing: Passwords are never stored directly — they are kept only in a transformed form using strong hashing algorithms.
- Firewall and Intrusion Detection: Our server infrastructure is monitored around the clock.
- Access Control: Only authorised staff can access your data, and all access is logged.
- Regular Security Audits: Security checks are carried out regularly by third-party experts.
Data Retention
Your information is held with us for as long as your account is active. After account closure, financial transaction records are retained for the period required to meet legal obligations.
Data that is no longer needed after its purpose has been fulfilled is securely deleted or anonymised.
No security method is 100% secure. However, we are committed to ensuring the highest standard of protection.
Your Rights and Controls
dhaka7 users have the following rights over their personal information.
You have the following rights regarding your information and may contact us at any time to exercise them:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If the information we hold about you is incorrect, you may request that it be corrected or updated.
Right to Deletion
Where there is no legal obligation to retain it, you may request deletion of your information after account closure.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted.
Right to Object
You have the right to object to marketing messages or any aspect of data processing, and to withdraw your consent.
Right to Data Portability
The right to receive the information you have provided in a readable format and to transfer it to another service if needed.
To exercise these rights, contact our support team. To learn more about responsible gaming, read our Responsible Gaming Guidelines.
Protection of Minors' Data
dhaka7 strictly provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors. This is ensured through the age declaration and identity verification process at registration.
If for any reason information belonging to someone under 21 enters our system, we will delete that information and close the associated account as soon as we become aware of it.
Responsibility for External Websites
The dhaka7 website occasionally uses third-party services (such as payment gateways). These services have their own privacy policies, and we are not responsible for your information once you leave our site.
We are not responsible for the privacy practices of third parties and recommend that you read their policies. For general questions about our services, you can visit our Frequently Asked Questions page.
Policy Changes and Updates
dhaka7 may update this privacy policy from time to time. The policy may be revised due to changes in services, legal requirements, or security improvements.
For significant changes, you will be notified by email to your registered address or via a notice on the site. Continued use of the service after a change is considered acceptance of the updated policy.
We can provide previous versions of the policy upon request. To learn more about us, visit our About Us page.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We are available 24/7 in Bengali and English:
Contact us directly through the chat option on the website. We respond at all times.
You can reach us by email for details: